Who Unveils the Franchisor’s Trojan Horse?

Franchising in Saudi Arabia is expanding rapidly, fueled by Vision 2030, the Ministry of Commerce, and programs by Monsha’at to support entrepreneurs. Yet behind the glossy booths of franchise expos and the polished presentations of franchisors often lies a hidden reality: contracts that may contain what we call a “Trojan Horse” — obligations and costs that only reveal themselves after the ink has dried.

At first glance, franchise opportunities dazzle: elegant stands, marketing videos, promises of growth. But a prudent investor or legal advisor asks the tougher questions: Are the initial franchise fees proportionate to the promised training and support? Are the monthly royalties tied to actual sales performance, or are they rigid and punitive? Does the marketing fund generate measurable returns for franchisees?

And perhaps most critically: What if the franchisor decides on Menu Re-Engineering, introducing new products that force the franchisee to buy additional equipment or import raw materials unavailable locally? Such a clause alone can turn a feasible business plan upside down, transforming a promising venture into a financial burden.

The Franchise Broker: A Preventive Clinic for Franchisees

This is where the role of the licensed franchise broker in Saudi Arabia becomes indispensable. Far more than a simple intermediary, the broker acts like a preventive clinic, diagnosing risks before they escalate into costly disputes.

Core Responsibilities of the Broker

  • Assessing the reasonableness of initial franchise fees.
  • Evaluating the transparency of ongoing royalties and support fees.
  • Testing the actual return of marketing fund contributions.
  • Highlighting hidden or ambiguous clauses in franchise agreements.
  • Referring the franchisee to specialized legal or arbitration counsel when red flags appear.

In other words, the broker does not merely read the glossy marketing offer — they probe into what lies behind the text, filling the gaps that a starry-eyed investor might miss.

A Real Case: The Contract that Hid a Trojan Horse

At Mohammed Almuzayen Law Firm, we handled a dispute between a franchisee and a global franchisor. The contract promised comprehensive training and operational support but concealed weighty obligations: mandatory fees for POS software licenses, exclusive sourcing from an overseas supplier at inflated prices, and compulsory contributions to a marketing fund with no transparent reporting.

None of these were clearly presented at the offer stage. They emerged later, operating like a Trojan Horse hidden in the agreement. The outcome was a high-cost arbitration before the Saudi Center for Commercial Arbitration (SCCA). The franchisee, had he consulted even a junior franchise broker or sought legal review, might have avoided this expensive ordeal altogether.

Legal Risks in Franchise Agreements

Franchise agreements are not simple business documents — they are long-term legal commitments. Among the most common hidden risks:

  • Undisclosed fees: surprise costs for training, software, or technical support.
  • Forced procurement: obligations to buy equipment or supplies from designated vendors at noncompetitive prices.
  • Opaque marketing funds: little accountability on how contributions are spent.
  • Menu Re-Engineering: franchisors introducing new products requiring heavy investment from franchisees.
  • Arbitration and liability waivers: clauses that may restrict franchisees’ rights to litigate or impose costly arbitration.

Why a Broker Is a Necessity, Not a Luxury

Some may ask: “Do I really need a franchise broker or a legal specialist before signing?” The truth is: yes. A consultation that may cost 20–25% of the initial franchise fee can save a franchisee from disputes worth several multiples of that amount.

A broker’s value lies in:

  • Benchmarking agreements across the industry.
  • Detecting contractual traps that a layperson would overlook.
  • Negotiating adjustments that restore balance between franchisor and franchisee.

Thus, the broker is not a barrier to closing the deal; rather, they are the franchisee’s safety valve.

The Role of Saudi Regulators

Saudi Arabia has taken notable steps to regulate and safeguard the franchise sector:

  • Issuing the Franchise Law through the Ministry of Commerce.
  • Establishing the Franchise Center to oversee and register agreements.
  • Supporting franchisees via Monsha’at with guidance and financing.
  • Providing specialized arbitration frameworks through the Saudi Center for Commercial Arbitration (SCCA).

Yet, no matter how robust the framework, the ultimate responsibility rests on the franchisee: to seek expert guidance before signing, not after trouble begins.

  • Franchise agreements may hide Trojan Horse clauses with costly obligations.
  • The licensed franchise broker is the franchisee’s preventive safeguard.
  • Hidden risks include fees, forced sourcing, marketing fund opacity, and menu re-engineering.
  • Disputes can escalate to arbitration, costing far more than a simple consultation.
  • Early advice can protect the entire investment.
  1. What is meant by a “Trojan Horse” in franchise agreements?

    A clause that appears supportive on the surface but conceals heavy financial or operational obligations.

  2. Is hiring a franchise broker mandatory in Saudi Arabia?

    No, but it is a highly recommended safeguard for franchisees.

  3. How does a broker differ from a lawyer?

    The broker focuses on commercial and practical aspects; the lawyer ensures compliance with the Saudi Franchise Law and drafts enforceable agreements.

  4. Can government consultations replace brokers?

    Government programs provide general guidance, but brokers offer tailored, deal-specific risk analysis.

  5. What if I discover hidden obligations after signing?

    Options include negotiation or pursuing arbitration, often before the SCCA.

Executive Summary

  • Franchising in Saudi Arabia is an expanding opportunity but contains hidden legal and financial risks.
  • Franchise brokers play a crucial preventive role by exposing contractual traps.
  • Key risks include undisclosed fees, procurement restrictions, and opaque marketing funds.
  • Saudi regulators have created a supportive legal framework, but franchisees remain responsible for seeking advice.
  • Investing in expert consultation can save businesses from costly disputes and safeguard long-term success.